

A Pivotal Convergence to Accelerate the Future of E-Commerce in MENA|
A Pivotal Convergence to Accelerate the Future of
E-Commerce in MENA
500 +
DELEGATES
100 +
SPEAKERS
200 +
COMPANIES
50 +
PARTNERS
73 %
C-SUITE ATTENDEES
The proliferation of e-commerce has drastically changed the global markets.This megatrend, which has transformed the dynamics of consumer behaviour and business models across Industries, offers huge potential for the industry players. The key catalyst for the strong growth of the regional e-commerce market would be a shift in the cultural mindset.
What is Internet Commerce Summit?
Internet Commerce Summit (ICS) stands as MENA Region’s most influential annual congregation of eCommerce Professionals and decision makers across multiple industries. ICS is MENA’s foremost ecommerce intelligence event which helps ecommerce business to drive the acceleration of prevailing trends and pave the way for pioneers in the realm of Digital Commerce innovation in MENA Region.
Over the last few editions, the Internet Commerce Summit (ICS) has evolved into a unique collaborative arena, where technology experts, digital innovation pioneers, and ecommerce trailblazers converge. In this year’s edition, ICS places its spotlight on the transformative potential of eCommerce and its substantial role in MENA’s progress, empowering its diverse digital commerce landscape.
Brands at ICS 2024
TO ATTEND ICS 2024
Top Notch Industry Speakers
Game Changing Content
At ICS 2024 you will not be bored with endless presentations and mediocre speakers. Handpicked and well-curated, we bring to you MENA's best speakers and content, crafting an atmosphere conducive to inspiration, ideation, strategic planning, and practical implementation. The content has the potential to change the game for new age brand leaders and their teams.
Topic Specific Networking
Accelerated Learning and Networking
Get Inspired to Build the Next Successful Digital Enterprise of Dubai
Master scalability, funding strategy and adaptability at ICS 2024 by ways of Collaboration, Mentorship and Market Intelligence. At ICS 2024 learn what it takes to build the Next Digital Behemoth!
Who should attend
ICS Mena will bring actionable insights and showcase the latest, cutting-edge technologies that will enable retailers to grow their business post pandemic. Retailers, brands, eCommerce players, industry experts and retail vendors from across the Middle East and global markets will hear from thought-leaders, discover innovative technology and learn how to take their business into the next decade. All entrepreneurs, professionals, brands and companies directly or indirectly connected to the region’s digital commerce ecosystem will find ICS Mena a powerful venue for category-specific intelligence, tailored networking and business development opportunities.
ICS Speakers 2024
Abdullah Tariq
Founder & CEO
Colish
Ahmad Yousuf
CEO
Minimalist
Ajay Prakash
Head of Online and Product
Lenskart Middle East
Akshay Jayaprakasan
Associate partner
RedSeer
Alfred James
Deputy GM - Group eCommerce
Lulu Group International
Ameer Khan Abdul Vahid
Head Of Ecommerce
Life Pharmacy
Anastasia Kim
CEO
WEE marketplace
Anup Kondakundi
Head Marketing Strategy & Brand Transformation
Ajmal Perfumes
Agenda ICS 2024
ICS 2024 Agenda
MAIN STAGE
RESEARCH PRESENTATION
MAIN STAGEby Akshay Jayaprakasan, Associate partner, REDSEER
Future of Retail
Delving into the distinctiveness of our region’s e-commerce landscape, while casting a gaze into the future of retail
Associate Partner, Redseer Strategy Consultants
KEYNOTE
MAIN STAGEby Sebastian Shi, CEO, HUAWEI CLOUD UAE
CEO, HUAWEI CLOUD UAE
INAUGURAL SESSION POWERED BY HUAWEI
MAIN STAGECollective Leadership
DIGITAL COMMERCE MEGAVERSE: EXPERIENCES AND ADVICE FROM BRAND LEADERS IN MANAGING THE E-COMMERCE BUSINESS TO EXPONENTIAL GROWTH
In the ever-evolving realm of digital commerce, the path to success is both intricate and dynamic. To navigate this landscape effectively, one can draw invaluable insights from those who have not only trodden the path but have also excelled in it. This exclusive session on, "Digital Commerce Megaverse," brings together distinguished brand leaders who have mastered the art of managing e-commerce businesses to achieve exponential growth.
This unique gathering promises a deep dive into the experiences, strategies, and invaluable advice of these trailblazers. From captivating customer experiences to leveraging emerging technologies, from innovative marketing approaches to supply chain optimizations, these brand leaders have decoded the intricate nuances of digital commerce.
Partner & Managing Director, AlixPartners
CEO, HUAWEI CLOUD UAE
CEO E-commerce platforms, Ghassan Aboud Group
Regional Country Director, SellAnyCar.com
Founder & Creative Director, Deborah Henning
CEO, Kibsons
COO, EROS Group
CEO, Memoire Jewellery
Associate Vice President Retail - The Middle East, LENSKART
Co-Founder , GoldenScent
Founder, MissPalettable
Co-Founder & CEO, Mall For Women
Co-Founder & CCO, Mumzworld
Fireside Chat
MAIN STAGEPowered By Moengage Delivering the perfect omnichannel recipe for QSR brands
- In the face of increasing competition and rising customer expectations, incorporating AI into their operations becomes imperative for brands looking to elevate customer engagement. Recognizing this necessity, how are business leaders reacting to it, especially from a customer engagement point of view?
- How can advanced AI benefit customer satisfaction and improve user experiences? Can you elaborate on some of the use cases or potential use cases?
- Please comment on the role of AI-powered engagement platforms in churn or drop-offs reduction, especially keeping the current macroeconomic climate
- In the context of AI, data protection is a significant concern. To maintain brand trust and safeguard data, what steps should brands take?
CMO CONCLAVE
MAIN STAGEThe Digital Marketing Alchemy: Unveiling the magic behind e-commerce success
Prepare to unlock the secrets of e-commerce marketing success in a world where conversions are king and customer acquisition costs are under scrutiny! "The Digital Marketing Alchemy" is your backstage pass to demystifying the art and science of marketing alchemy where customer acquisition cost is at an all-time high. This session delves into innovative strategies, data-driven insights, and practical tips that will empower e-commerce businesses to thrive in a competitive landscape.
Key Discussion Points:
- Marketing Hacks for Brand storytelling and Value Proposition
- Data-Driven Decision Making to grow 10x
- Personalization and Customer Engagement
- Abandoned Cart Recovery Strategies (Perks and Implementation)
- Customer Retention and Loyalty Programs
- Multichannel Marketing and Omnichannel Experiences
- Promoting Innovative Payment Solutions
- Social Commerce and Influencer Marketing
- E-commerce Marketing Hacks and Future Insights
- Harnessing CPaaS for Enhanced eCommerce Experiences
Senior Manager, Kearney
Executive Director, Regional Head of Communications, Africa and Middle East, Standard Chartered Bank
Marketing & Growth Lead, Ghassan Aboud Group
Vice President - Middle East & Africa, Netcore Cloud
Group Chief Marketing & Communications Officer, Saudi German Health
Head of Brand and Digital, Lush
Head Marketing Strategy & Brand Transformation , Ajmal Perfumes
FINTECH & BFSI ECOMMERCE
MAIN STAGEThe Future of Digital Transactions – How are modern financial and insurance companies reinventing themselves to stay relevant and maximize growth in the MENA?
Key Discussion Points:
- Digital Innovations for ecommerce
- The Future of the sector and category
- Customer understanding
- Handling transactions & customer service
- AI-Powered Virtual Innovation
- Voice Commerce
This session will feature Fintech & BFSI Leaders who are rewriting the playbook for modern digital insurance, banking and financial innovations and in the same time inventing new ways of new customer acquisition, retention and engagement.
Partner, Payments Leader, Global Banking Expert, PwC Middle East
CEO, BayaDIRECT Payments
Co-Founder and Chairman, Cashee
Chief Product Officer, Insurancemarket.ae
Co-founder & Managing Director, WELLX
EXPERIENCE RETAIL
MAIN STAGEBridging the Gap: How Phygitally Enhanced Experiences Redefine Retail Across Categories
This panel will explore the intersection of physical and digital retail experiences, coined as "phygital," and its transformative impact across various retail sectors. Our esteemed panelists will delve into the evolving landscape where experiential offerings are reshaping customer engagement and loyalty, facilitated by the digital revolution. From entertainment to fashion to electronics, home & houseware to beauty to food, the discussion will unravel how innovative strategies are connecting offline and online realms to enhance customer journeys and drive business growth.
Key Discussion Points:
- The Evolution of Retail: Tracing the Shift from Traditional to Phygitally Integrated Experiences
- Creating Immersive Experiences: Leveraging Technology to Enhance Engagements across touchpoints
- Seamless Integration: Strategies for Harmonizing Offline and Online Channels
- Personalization and Customer Insights: Harnessing Data to Drive Tailored Experiences
- Future Trends: Anticipating the Next Wave of Phygitally Enabled Retail Innovations
Associate Partner, Redseer Strategy Consultants
Co-founder, Hypeselection
CEO, Drinkit Dubai
Chief Executive Officer, Al Othaim Entertainment Co.
CEO & Founder, Linen Obsession
Managing Director, Dubai's Theatre of Digital Art (Toda)
Head of Online and Product , Lenskart Middle East
Managing Director, fulfillmenttools
Group CIO, GMG
CTIO, Cenomi Retail
Chief Digital Officer, Sony (MECL)
HOSPITALITY 2.0
MAIN STAGEThe Harmony of Human Touch and Technology: Redefining Hospitality in the Digital Age
Join us for an insightful panel discussion as we explore the evolving landscape of hospitality, food, and travel, where cutting-edge technology seamlessly integrates with the human touch to deliver unparalleled customer experiences. From hotels to restaurants, airlines to travel companies, our panelists will delve into how the industry is leveraging innovative technologies while preserving the essence of personalized service. Discover how the marriage of human hospitality and digital advancements is reshaping guest interactions, enhancing operational efficiency, and setting new standards for excellence in the modern hospitality landscape.
Key Discussion Points:
- The Evolution of Hospitality: From Traditional Service to Tech-Enabled Experiences
- Embracing Innovation: Integrating Technology to Enhance Guest Engagement and Satisfaction
- Personalization at Scale: Leveraging Data and AI to Deliver Tailored Experiences
- Human-Centric Design: Balancing Automation with the Human Touch for Authentic Guest Connections
- Operational Efficiency: Streamlining Processes and Workflows with Smart Technologies
Ultimate Fun Officer and Comms Director, Yolk Brands | Pickl | BonBird | 1762 | SouthPour
General Manager, Zabeel House by Jumeirah, The Greens
Head of Marketing, Citymax Hotels & Foodmark
Director, Mister Baker
Founder & CEO, LEVA Hotels
Founder, Paprika Gourmet
Co-Founder and CEO, House of Pops
OMNICHANNEL CONCLAVE
MAIN STAGEThe Art of Seamless Retail: Omnichannel Strategies for the Modern Consumer
Prepare to embark on a journey into the heart of seamless retail, where the lines between online and offline shopping blur, and consumers enjoy a unified and immersive experience. "The Art of Seamless Retail" promises an immersive exploration of the strategies, technologies, and innovations that are revolutionizing retail and enchanting modern consumers.Prepare to embark on a journey into the heart of Unified Commerce, where the digital and physical worlds converge to create unforgettable customer journeys. "Unified Commerce" promises an immersive exploration of the strategies, technologies, and innovations that are redefining the way brands connect with consumers.
Key Discussion Points:
-
- Understanding the Unified Commerce Revolution
- Seamless Shopping Across Channels
- Omnichannel Integration and Payments
- The Geometry of Frictionless Checkout
- Enhancing In-Store Experiences
- Inventory Visibility
- Unified Loyalty Programs
- Application of Retail Analytics and AI
- Supply Chain Integration
- The Role of Mobile Commerce
Partner, Deloitte
Chief Digital Officer (CDO), Flormar
Director of Technology , Brands For Less
EVP, Global Growth, Akinon
Vice President – Digital & Omni, GMG
CTO, The Giving Movement
CEO – GCC & SEA, FNP.ae
Head of Digital Transformation, Sharaf Retail
Director Technology & Omni Channel, Chalhoub Group
CX CONCLAVE Powered by GreenHonchos
MAIN STAGECustomer First: Enhancing custom experience across touchpoints
In today's interconnected digital landscape, providing a seamless and personalized customer experience across multiple channels is paramount for retail and e-commerce success. This panel will delve into strategies, technologies, and best practices for optimizing omnichannel experiences to drive customer satisfaction, loyalty, and ultimately, business growth. From integrating online and offline touchpoints to leveraging data analytics and emerging technologies, join us as industry experts share insights and discuss the future of omnichannel customer engagement in retail and e-commerce.
Founder/Director , GreenHonchos
VP - Channel Engine,
CIO, African+Eastern
CEO Lifestyle, Landmark Group
CIO, Panda Retail Company – Savola Group
FMCG to D2C Ecommerce
MAIN STAGEJourney Beyond the Shelf: How FMCG Titans are Mastering UAE’s Ecommerce Revolution
Uncover the secrets to success as FMCG titans navigate UAE's Ecommerce landscape, transcending conventional retail paradigms. This exclusive session promises an immersive exploration of how these FMCG giants are rewriting the rules of Ecommerce, fostering innovation, and trailblazing the path to consumer engagement and satisfaction.
Partner, Homegrown
Global Director of eCommerce, Fine Hygienic Holding
e-commerce Manager ME, Pepsico
Co-founder & CEO, Shake Your Plants
Founder, Bambuyu.com
D2C CONCLAVE POWERED BY RETAILME.COM
MAIN STAGED2C Leaders of Impact: Digital CEOs Unveil the Future of Retail Mastery
Prepare to be inspired by D2C leaders in this transformative session which promises an immersive exploration of how these leaders redefine success, challenge norms, and create a future where mastery is the benchmark. Join us as we journey into the unfiltered discussion on the future of retail, guided by Digital CEOs who are reshaping the landscape and setting new standards for digital businesses. Discover their strategies, insights, and the impactful changes they are driving in the retail universe.
Key Discussion Points:
- Digital CEOs as Trailblazers
- Data-Driven Retail Mastery
- Innovation and Disruption in the Realm of D2C
- Customer-Centric Philosophy
- Take on Sustainability and Social Impact
- Vision on Global Retail Expansion
- E-commerce Excellence
- Brand Resonance Through New-age Storytelling
- Agility and Adaptability in times of Disparity
Director, PwC Middle East
Commercial Director, Drink Dry LLC
Co-founder, Shift Eco
Founder, Nutrition in sync and shopplaay
Co-founder , Koala Picks
Managing Director, The Little Things
CEO , Minimalist
E-COMMERCE SERVICES
MAIN STAGEUnveiling the Future of E-Commerce Services
Join us for an insightful discussion on the evolving landscape of e-commerce services in this digital age. From innovative platforms to cutting-edge marketing strategies, logistics optimization, and data security, this panel will delve into the latest trends and advancements shaping the future of online retail. From enhancing the customer experience to navigating the complexities of data privacy regulations, our discussion will cover key topics essential for success in the e-commerce space.
Regional Country Director, SellAnyCar.com
Co-founder and COO, Fitze.ae
CEO, Women First Jobs
Co-founder, MAKAN
Founder, Play:Date
CEO, WEE marketplace
Head Of Ecommerce, Life Pharmacy
FROM ORDER TO DELIVERY
MAIN STAGEHOW TO DELIVER ORDERS ON TIME?
In this panel, we'll delve into the critical aspects of ensuring a seamless ordering experience for customers in the realm of e-commerce, focusing particularly on the timely delivery of products. We'll explore the pivotal role that delivery tracking transparency plays in enhancing customer satisfaction and loyalty. Our discussion will address strategies for optimizing the ordering process, managing inventory effectively, leveraging technology for real-time tracking, and the impact of transparent communication with customers regarding delivery timelines. Join us as we uncover insights and best practices to elevate the delivery experience in e-commerce.
Key Discussion Points:
- Optimizing omnichannel processes
- Un-boxing Experience & Personalization Perfection
- Keeping Sustainability at Core
- Delivery Tracking Transparency
- Product visibility across touchpoints
Managing Director, Golden Scent
CEO, Yango Tech
Head of Business Development - MEA, Kaleyra
Deputy GM - Group eCommerce, Lulu Group International
Conscious Executive Officer, Beauty Binge
Founder, Saante Selfcare
Group CIO, GMG
Operations Head – Retail, Choithrams
LIFESTYLE & FASHION E-COMMERCE
MAIN STAGEShaping the Future of Lifestyle E-Commerce: Strategies for Success in a Digital World
In an era where online shopping is the norm, the beauty, fashion and lifestyle industry continues to evolve at a rapid pace. Join us for an engaging panel discussion where industry experts from beauty brands, fashion labels, and e-commerce marketplaces come together to explore the dynamic landscape of fashion e-commerce.
From leveraging digital platforms for selling to crafting immersive customer experiences, this panel will delve into the strategies and innovations driving success in the fashion e-commerce sector. Hear firsthand insights from leading brands and marketplaces on navigating the complexities of online retail, optimizing customer engagement, and staying ahead of the curve in a competitive market.
Key Discussion Points:
- The Awakening of MENA lifestyle e-commerce Brands
- Personalized customer experience
- Digital Influence on Trends
- Consumer-Centric Product Development
- Digital Consultations and shopping
- Self-Care in the Digital Age
Executive Editor, Executive Editor, IMAGES Group Middle East
Director - Acquisitions & Growth (GCC Countries) India Enterprises, GreenHonchos
Founder & Creative Director, Jokes Aside
Co-Founder and CEO, DRESOS
Founder & Chief Brand Orchestrator, Zaecy
Founder, JumeirahRoad.com
Founder & CEO, Colish
Founder, Only Ethikal
Collective Leadership (Group think)
DIGITAL COMMERCE MEGAVERSE: EXPERIENCES AND ADVICE FROM 50 BRAND LEADERS IN MANAGING THE E-COMMERCE BUSINESS TO EXPONENTIAL GROWTH
In the ever-evolving realm of digital commerce, the path to success is both intricate and dynamic. To navigate this landscape effectively, one can draw invaluable insights from those who have not only treaded the path but have also excelled in it. This exclusive session on, "Digital Commerce Megaverse," brings together 50 distinguished brand leaders who have mastered the art of managing e-commerce businesses to achieve exponential growth.
This unique gathering promises a deep dive into the experiences, strategies, and invaluable advice of these trailblazers. From captivating customer experiences to leveraging emerging technologies, from innovative marketing approaches to supply chain optimizations, these brand leaders have decoded the intricate nuances of digital commerce.
The Future of Digital Transactions – How are modern financial institutions reinventing themselves to stay relevant and maximize growth in the MENA?
Key Discussion Points:
- Digital Banking Innovations for ecommerce
- The Future of Payments
- E-commerce Payment Solutions
- Cross-Border E-commerce Finance & Transaction
- AI-Powered Virtual Finance Innovation
- Voice Commerce in Banking
- Digital Lending Platforms
This Session will feature top Fintech & BFSI Leaders who are rewriting the playbook for modern digital banking and financial innovations and in the same time inventing new ways of new customer acquisition, retention and engagement.
D2C Leaders of Impact: Digital CEOs Unveil the Future of Retail Mastery
Prepare to be inspired by D2C leaders in this transformative session which promises an immersive exploration of how these leaders redefine success, challenge norms, and create a future where mastery is the benchmark. Join us as we journey into the unfiltered discussion on the future of retail, guided by Digital CEOs who are reshaping the landscape and setting new standards for digital businesses. Discover their strategies, insights, and the impactful changes they are driving in the retail universe.
Key Discussion Points:
- Digital CEOs as Trailblazers
- Data-Driven Retail Mastery
- Innovation and Disruption in the Realm of D2C
- Customer-Centric Philosophy
- Take on Sustainability and Social Impact
- Vision on Global Retail Expansion
- E-commerce Excellence
- Brand Resonance Through New-age Storytelling
- Agility and Adaptability in times of Disparity
How travel and hospitality has thrived in the digital age - An inspirational inquiry into the growth journey of the Travel & Hospitality industry in the age of Internet.
In this session, discover how the Travel & Hospitality sector has harnessed the power of the Internet to not only survive but thrive. Gain insights into the strategies, innovations, and adaptations that have propelled this industry forward in the digital age.
Key Discussion Points:
- Digital Pioneers: The true adopters of VR/AR - The Rise of Virtual Tours
- The Customer: Centric Revolution - Customer Reviews and Online Reputation Management
- From Virtual Reality to Actual Travel - Future of Hospitality Tech (AI, smart rooms, contactless)
- Resilience Amidst Uncertainty - Digital Investments and Innovations Roadmap
- Inspirations from Digital Marketing Strategies - User-Generated Content and Social Media Impact
- Online Payment Solutions and Emerging Methods
Journey Beyond the Shelf: How FMCG Titans are Mastering UAE’s Ecommerce Revolution"
Uncover the secrets to success as FMCG titans navigate UAE's Ecommerce landscape, transcending conventional retail paradigms. This exclusive session promises an immersive exploration of how these FMCG giants are rewriting the rules of Ecommerce, fostering innovation, and trailblazing the path to consumer engagement and satisfaction.
E-Pharmacy Revolution: Bridging Healthcare and E-Commerce for a Healthier Tomorrow
E-Pharmacy businesses are revolutionizing the healthcare landscape, providing convenience, affordability, and quality medications at the click of a button. This session is a journey through the heart of E-Pharmacy, exploring its rapid growth, challenges, and potential to reshape the healthcare industry.
Radiance Redefined: Direct-to-Customer Beauty & Wellness in MENA’s Luminous Market
In this captivating session, "Radiance Redefined," we'll embark on a journey through the beauty and wellness sector in MENA, uncovering how Digital First Ecommerce brands are reshaping the industry's standards. Join us as we explore the radiant innovations, self-care rituals, and holistic approaches that are redefining the essence of beauty and wellness.
Key Discussion Points:
- The Awakening of MENA Beauty & Wellness Ecommerce Brands
- Personalized Beauty & Wellness
- Digital Influence on Beauty Trends
- Holistic Digital Wellness Ecosystems
- Consumer-Centric Product Development
- Digital Consultations and Telewellness
- Promoting Wellness as a Lifestyle
- Self-Care in the Digital Age
Game On! Unleashing the Potential of Sports & Online Gaming in the Digital Age
Embark on an exploration of the Sports & Online Gaming universe, where virtual stadiums, competitive gaming, and interactive fan engagement are reshaping how we experience sports and entertainment. This session dives deep into the transformative impact of online gaming, from e-sports to virtual fan experiences, and its remarkable fusion with e-commerce.
Key Discussion Points:
- The Rise of e-sports in MENA
- Virtual Arenas: Where Sports and Gaming Collide
- Gaming and Transformative Fan Engagement
- Digital Sports Merchandising
- Gamification of Sports Training and Analysis
- Virtual Reality (VR) and Augmented Reality (AR) in Sports and Online Gaming
- E-commerce, In-game marketplaces and Virtual goods.
- Digital Fan Experiences and Engagements
- Athlete Engagement in Online Gaming
- A Winner Playbook for Gaming Startups and Innovation
- The Future of Interactive Entertainment
OTT Unleashed: Streaming the Future of Entertainment
Dive deep into the OTT ecosystem, where on-demand streaming platforms, original content creation, and data-driven personalization are redefining how we consume and monetize content. "OTT Unleashed" is an immersive experience that unravels the multi-faceted world of Over-The-Top streaming and its profound implications for the entertainment industry and e-commerce.
Key Discussion Points:
- The Streaming Revolution and the Rise Of Digital Content
- Data-Driven Personalization in Entertainment
- Monetizing OTT: Business Models and Revenue Streams
- Get Equipped - The Role of Technology in Streaming
- E-commerce Integration in OTT
- The Competitive Landscape in the OTT industry and strategies for market dominance
- Advertising in OTT
The Digital Marketing Alchemy: Unveiling the Magic behind E-commerce Success
Prepare to unlock the secrets of e-commerce marketing success in a world where conversions are king and customer acquisition costs are under scrutiny! "The Digital Marketing Alchemy" is your backstage pass to demystifying the art and science of marketing alchemy where customer acquisition cost is at all time high. This session delves into innovative strategies, data-driven insights, and practical tips that will empower e-commerce businesses to thrive in a competitive landscape.
Key Discussion Points:
- Marketing Hacks for Brand Story Telling and Value Proposition
- Data-Driven Decision Making to grow 10x
- Personalization and Customer Engagement
- Abandoned Cart Recovery Strategies (Perks and Implementation)
- Customer Retention and Loyalty Programs
- Multichannel Marketing and Omnichannel Experiences
- Promoting Innovative Payment Solutions
- Social Commerce and Influencer Marketing
- E-commerce Marketing Hacks and Future Insights
- Harnessing CPaaS for Enhanced eCommerce Experiences
Beyond the Box: Crafting Memorable Post-Purchase Experiences
Prepare to step into the world where transactions become treasured memories. "Beyond the Box" promises an enlightening exploration of how Ecommerce brands are turning routine deliveries into extraordinary interactions, reshaping customer loyalty, and brand advocacy.
Key Discussion Points:
- The Post-Purchase Paradigm Shift
- Delivery with Style
- Un-boxing Experience & Personalization Perfection
- Keeping Sustainability at Core
- Delivery Tracking Transparency
- Surprise and Delight & Customer-Centric Returns
- Loyalty Programs that Work
- Measuring the Magic of Post Purchase Experience
The Art of Seamless Retail: Omnichannel Strategies for the Modern Consumer
Prepare to embark on a journey into the heart of seamless retail, where the lines between online and offline shopping blur, and consumers enjoy a unified and immersive experience. "The Art of Seamless Retail" promises an immersive exploration of the strategies, technologies, and innovations that are revolutionizing retail and enchanting modern consumers.Prepare to embark on a journey into the heart of Unified Commerce, where the digital and physical worlds converge to create unforgettable customer journeys. "Unified Commerce" promises an immersive exploration of the strategies, technologies, and innovations that are redefining the way brands connect with consumers.
Key Discussion Points:
- Understanding the Unified Commerce Revolution
- Seamless Shopping Across Channels
- Omnichannel Integration and Payments
- The Geometry of Frictionless Checkout
- Enhancing In-Store Experiences
- Inventory Visibility
- Unified Loyalty Programs
- Application of Retail Analytics and AI
- Supply Chain Integration
- The Role of Mobile Commerce
Choose your Delegate Pass
Please note: The organiser will review registrations regularly, and incase of any inaccuracy (for instance a company that falls under the non retailer category but has registered as a brand /retailer etc), the transaction will be deemed void and no refund will be issued. If you are unsure of your eligibility, please email to sarika@imagesretailme.com to confirm prior registering.
- Retailer -
Conference Package
- Conference Access
- Workshops & Masterclass Access
- Exhibition
- Networking Lunch
D2C Brands, Ecommerce Brands, Retail Brands & Internet Enabled Businesses across different Industries, FMCG, BFSI, Pharma, Airlines & Hospitality.
- Retailer -
Conference + Gala Awards Package
- Conference Access
- Workshops & Masterclass Access
- Exhibition
- Networking Lunch
- Images Ecommerce Awards (Gala & Dinner)
D2C Brands, Ecommerce Brands, Retail Brands & Internet Enabled Businesses across different Industries, FMCG, BFSI, Pharma, Airlines& Hospitality.
- Non Retailer -
Ecom Enabler
Conference + Gala
- Conference Access
- Workshops & Masterclass Access
- Exhibition
- Networking Lunch
- Images Ecommerce Awards (Gala & Dinner)
For Technology Service Providers, Martech Companies, Logistics and Fulfilment Companies, Payments Acceptance Providers, Packaging Companies, Digital Marketing Agencies, and other eCommerce Service Providers.
Please note: The organiser will review registrations regularly, and incase of any inaccuracy (for instance a company that falls under the non retailer category but has registered as a brand /retailer etc), the transaction will be deemed void and no refund will be issued. If you are unsure of your eligibility, please email to sarika@imagesretailme.com to confirm prior registering.
Conference + Gala Awards (Per Head) for Brands, Retailers, E-Commerce, D-C Brands- AED 1499 per head. Early Bird Discount 10%
Conference + Gala for ECOM Enablers- AED 4999/ per head. Early Bird offer Discount 10%
* VAT Value will be 5% on the total amount.
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ICS Dubai 2024
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